Terms and Conditions for Holidaymoon

Welcome to Holidaymoon! These Terms and Conditions (“Terms”) govern your access to and use of our website, including online booking, secure payment processing through our integrated payment gateway, and any related services we offer (collectively, the “Services”).

1. Definitions

For the purpose of these Terms and Conditions:

  • “We,” “us,” and “our” refer to Holidaymoon, a company registered in Dehradun, Uttarakhand, India, with its registered/operational office at C-3, Shop No.3, Nishima Complex, Nehru Colony, Dehradun-248001, Uttarakhand Dehradun UTTARAKHAND 248001.
  • “You,” “your,” “user,” and “visitor” refer to any natural or legal person who visits our website and/or agrees to purchase from us.

2. Your Use of the Website and Services

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our website.

3. Content and Information

  • The content on our website is subject to change without notice.
  • We make no warranties or guarantees regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on our website for any particular purpose.
  • You acknowledge this information may contain errors, and we expressly exclude liability for such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable.
  • It is your responsibility to ensure any products, services, or information available through our website and/or product pages meet your specific requirements.

4. Intellectual Property

Our website contains material owned by or licensed to us, including the design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these Terms and Conditions.

5. Trademarks

All trademarks reproduced on our website which are not the property of, or licensed to, Holidaymoon are acknowledged on the website.

6. Unauthorized Use

Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

7. Links to Other Websites

Our website may include links to other websites for your convenience. We are not responsible for the content or practices of these linked websites.

8. Linking to Our Website

You may not create a link to our website from another website or document without Holidaymoon’s prior written consent.

9. Governing Law and Dispute Resolution

Any dispute arising out of your use of our website, purchases with us, or any engagement with us is subject to the laws of India.

10. Limitation of Liability

We shall not be liable for any loss or damage arising directly or indirectly out of the decline of authorization for any transaction on account of the cardholder exceeding the preset limit mutually agreed by us with our acquiring bank from time to time.

11. Booking and Payment Process

11.1 Booking:

  • To book a tour or adventure, you must create an account on our website.
  • During the booking process, you will be required to provide accurate information, including your name, contact details, and any dietary restrictions or special needs. We reserve the right to cancel your booking if you provide inaccurate information.

11.2 Payment:

  • All payments for booked tours and adventures are processed securely through our integrated payment gateway.
  • We accept various payment methods as displayed on our website.
  • By using our payment gateway, you agree to the terms and conditions of the respective payment processor.
  • You are solely responsible for ensuring sufficient funds are available in your chosen payment method to cover the total cost of the booked tour or adventure.

12. Payment Gateway

12.1 Security:

  • We utilize a secure third-party payment gateway that complies with industry-standard security practices to process all online transactions.
  • We do not store your full credit card information on our servers.

12.2 Disclaimer:

  • We are not responsible for any errors or issues arising directly from the payment gateway itself.
  • In case of any payment processing problems, please contact the payment gateway provider directly.

13. Cancellations and Refunds

  • Our cancellation policy varies depending on the specific tour or adventure booked.
  • You can find detailed cancellation policies for each tour or adventure on its dedicated page.
  • Refunds will be processed according to our cancellation policy, minus any processing fees incurred.

14. User Content

  • You may be able to submit reviews or other content (“User Content”) on our website.
  • You retain ownership of your User Content but grant us a non-exclusive, royalty-free, worldwide license to display and distribute it on our website and marketing materials.
  • You are solely responsible for the content you submit and ensure it complies with all applicable laws and regulations. This includes, but is not limited to:
    • Being truthful and accurate.
    • Not being defamatory, harassing, obscene, hateful, or threatening.
    • Not violating the intellectual property rights of others.
  • We reserve the right to edit, remove, or refuse to display any User Content that we deem violates these Terms or is otherwise inappropriate.

15. Disclaimer of Warranties

  • Our website and services are provided “as is” and without warranties of any kind, express or implied.
  • We disclaim all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not guarantee the accuracy, completeness, or reliability of any information contained on our website.

16. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or services.
  • This includes, but is not limited to, damages for lost profits, business interruption, loss of data, personal injury, or property damage.

17. Modifications to Terms

  • We reserve the right to modify these Terms at any time without prior notice.
  • Your continued use of our website after any changes to the Terms constitutes your acceptance of the new Terms.

18. Entire Agreement

  • These Terms constitute the entire agreement between you and us regarding your use of our website and services.

19. Contact Us

If you have any questions about these Terms, please contact us at info@holidaymoon.in or+91 7900677778.

20. Additional Information

We may also include additional information on our website, such as:

  • A link to our Privacy Policy, which details how we collect, use, and disclose your personal information.
  • Specific terms and conditions for promotions or contests offered on our website.

By using our website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.